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    GENERAL TERMS AND CONDITIONS

    In the terms and detailed provisions of online shopping on this website:

    • "AT+" or "we" refers to the business of Asian Technology (HK) Limited.
    • "Customer," "user," or "you" refers to individuals or organisations who purchase products or services through us.


    Please read these terms and detailed provisions carefully. By browsing, accessing, or using this website, or by conducting transactions or using any services through this website, you indicate that you have read and agree to be bound by these terms and detailed provisions. 

    The prices and information of the products listed in this store have been updated. We reserve the right to change the prices of the products without prior notice. We have full discretion to decide whether to accept all orders based on inventory availability. 

    If any product is unavailable due to stock shortage, we have the right to provide substitute products of equal category and price. The final confirmation of all orders depends on the availability of the respective products. If we are unable to provide any ordered products or services, we have the right to reject that order. 


    User Registration 


    Customers must register as users on our website in order to place orders for products or services in this store. 

    During registration, you are required to provide us with your complete personal information. You are responsible for properly safeguarding your username and password. We have absolute discretion to refuse any new user application and may terminate any registered user without providing a reason. 

    If there are any changes to your personal information, please log in to your account to update it, ensuring that we can provide the latest information. 


    User Privacy 


    AT+ is committed to protecting your personal privacy. We only use the collected information for lawful purposes. Our privacy policy covers the use of any data provided by customers. By using our services, customers agree to the collection, storage, and use of information about them according to the privacy policy. 


    Products and Payment 


    The prices of products in this store may be discounted based on promotional activities and membership levels. The price of the products purchased by users is based on the final price displayed on the payment interface. 

    This store accepts specified credit cards or other designated electronic payment methods for payment. All goods are calculated in Hong Kong dollars. The price on the electronic store payment interface on the day of purchase is valid. 


    Payment Terms 


    In general, customers are required to complete the payment within 24 hours after creating an order. Flash sales or limited-time special price products have their own designated payment time, and orders not paid within the time limit will be canceled. 

    If necessary, customers may be required to pay a deposit in advance. Except for purchasing specific products, the deposit cannot be used for the purchase of other products or models. If the deposit is used to reserve a product, but the customer fails to complete the purchase transaction for any reason, the paid deposit will be forfeited to compensate for our losses. If the specified product is out of stock for more than 30 days, the deposit will be refunded (without interest). Except for this situation, deposits are non-refundable. 


    Self-Pickup Service 


    Customers who choose store pickup must collect the goods within 15 days after receiving notification. Due to limited storage space in the store, if the goods are not collected after 15 days of notification, we have the right to charge the customer additional administrative and storage fees. We may also transfer the uncollected goods back to the warehouse, in which case an additional fee of 20% of the order amount will be charged when the customer collects the goods. 


    If the goods are returned to the warehouse for more than 30 days, we have the right to confiscate the goods to cover the storage fees, and the related order will not be eligible for transfer or refund.


    Delivery Service 


    Some products will be directly delivered by the supplier. Please pay attention to the detailed information when making a purchase. The store generally delivers within 3 to 10 days after successful placement of an order. The supplier will contact the customer to confirm the delivery date and time, so please be attentive. Delivery is limited to the general urban areas accessible by regular trucks. Additional fees or arrangements may be required for remote areas, islands, and buildings without elevators. Due to delivery restrictions and safety reasons, delivery services will be suspended when the rainstorm warning, typhoon signal no. 8 or above is in effect. The supplier will contact the customer to arrange a new delivery time. 


    Installation Service 


    Some products may require assistance from third-party service providers for installation. All installation services are provided by third-party service providers. We are only responsible for providing the contact information of the third-party service providers, but we do not guarantee the accuracy and effectiveness of their service information. We are not responsible for any services provided by third-party service providers. All risks related to product installation are borne by the customer or the third-party service provider, and we will not be liable for any damages or losses caused by installation failure or improper use of the product.


    Exchange and Refund 


    In general, we do not accept product exchanges, returns, or order cancellations. 


    Other 


    If the online store system is unable to function properly due to force majeure events or reasons beyond the control of the store, resulting in the inability to complete online transactions or the loss of related information and records, we shall not be held responsible. 

    All risks associated with the products are borne by the customers, manufacturers, or suppliers. As a retailer, our company does not assume responsibility for any risks caused by improper use of the products, nor for any damages, personal injuries, or property losses resulting from product damage or accidents during use.


    MEMBERSHIP PROGRAM

    This membership program is operated by Asian Technology (HK) Limited.


    Personal Data | The Company keeps personal details of its customers on file such as name, mobile number, e-mail and other information which may be necessary for the provision of the Company's services. Customers are required to supply the Company with this kind of data in connection with the opening of membership account.  


    Purpose | The purposes for which data may be used include: i) opening and maintaining membership accounts. ii) conducting customer, product and service surveys. iii) direct marketing of products and services.  


    Use of Your Personal Data in Direct Marketing | The Company is allowed to use your personal data in direct marketing only if you consent or do not object. If you do NOT wish the Company to use your personal data in direct marketing, you may exercise the opt-out right. You may email to [email protected] stating your personal particulars to opt out from direct marketing at any time. The Company will then cease to use your personal data in direct marketing.